Your information should have a purpose.
The platform collects the contact information and problem details you choose to submit so the practice can review, respond to and manage your case or appointment. Sensitive descriptions are not placed in URLs, analytics events or public metadata.
Use and retention
Information is used for service delivery, security, communication and record keeping. It is not sold. Access is limited to authorized administration and any specialist involved with your knowledge or appropriate permission.
Your choices
You may request access, correction or deletion by using the contact page. Some records may need to be retained where required for legitimate security, accounting or legal purposes.